Privacy Policy

Kgalalelo Packaging Solutions (Reg. No. 2024/126326/07) respects your privacy and is committed to protecting the personal information you share with us.

1. Information we collect

We collect the information you provide when you contact us or request a quote, including your name, email address, telephone number, company name and the details of your enquiry.

2. Why we process your information

• To respond to enquiries and prepare quotations.
• To supply, invoice and deliver the products and services you order.
• To keep records required by South African law.
• To send service updates you have asked to receive.

3. Lawful basis and consent

We process personal information with your consent, or where processing is necessary to conclude or perform a contract with you, or to comply with a legal obligation.

4. Sharing your information

We do not sell your personal information. We share it only with service providers who help us deliver your order (for example printing or courier partners) and only to the extent necessary.

5. Security and retention

We apply reasonable technical and organisational safeguards to protect personal information and retain it only for as long as necessary for the purposes above or as required by law.

6. Your rights under POPIA

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate or unnecessary information.
• Object to processing or withdraw consent at any time.
• Lodge a complaint with the Information Regulator of South Africa.

7. Contact our Information Officer

Email tshepang@kgalalelopackagingsolutions.co.za for any privacy request or question relating to this policy.

8. Updates

We may update this policy from time to time. The latest version will always be published on this page.